Sometimes our cups experience the “new car smell” however, this will go away with time and air. You can try the following methods as well:
- Soaking overnight in water and white vinegar
- Soaking overnight in water and baking soda
If these methods don’t work, we will replace your product. Check out our Returns and Lifetime Guarantee policy elsewhere on this FAQ page, and e- Email us at firstname.lastname@example.org
or call us at 866-935-4831.